What does it mean? Well, I just looked it up on Dictionary.com and the definition listed is “being of high quality.” Seriously, folks? You can’t define a word using the word! But that’s the problem with the word quality.

Ask a business person about their product or service and they will inevitably include the adjective “quality.”

BUT WHAT DOES IT MEAN??

Sigh. The world may never know.

-jenn